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"Tiaago LTD, its subsidiaries and affiliates ("Tiaago", "we", "our", and/or "us") are committed to upholding the privacy rights of individuals ("you", "Users"). Tiaago provides this Privacy Policy ("Privacy Policy") to let you know our policies and procedures regarding the collection, use and disclosure Personal Information from Users of our website http://www.talentsync.co (the "Site"), and any other related websites, features, applications, widgets or online services that are owned or controlled by Tiaago and that post a link to or incorporate the terms of this Privacy Policy (together with the Site, the "Services"), as well as any information Tiaago collects offline in connection with the Services and through other means such as our events, sales and marketing activities. This Privacy Policy applies to the activities for which Tiaago is a "data controller" which means that Tiaago decides why and how Personal Information is processed. This Privacy Policy also explains the collection, use, purpose, and sharing of Personally Identifiable Information related to Tiaago‘s providing of services to Tiaago Clients. When we process Personal Information on behalf of Tiaago Clients, Tiaago Clients determine "why" and "how" the Personal Information is processed. To learn more about the processing of your Personal Information in this context, please refer to their respective privacy policies."
Tiaago does not require you to register or provide Personal Information to visit our Site. By accessing our Site or using our Services, you agree to this Privacy Policy in addition to any other agreements we might have with you.
Definitions
"Tiaago Client" means any customer that has entered into an agreement with Tiaago to use Tiaago's Services.
"Tiaago Talent" means any authorized member of the Tiaago Network who has agreed to the Talent Network Terms & Conditions.
"PII", "Personally Identifiable Information", and/or "Personal Information" means any information which may identify an individual, directly or indirectly or, if you are located in the EuropeanEconomic Area ("EEA") or UnitedKingdom ("UK") any information relating to an identified or identifiable individual. Examples of PII include, but are not limited to, first and last name, home address, billing address or other physical address, email address, telephone number, etc. PII does not include information which is anonymized, and other information which is excluded from the scope of applicable privacy and data protection laws.
PERSONAL INFORMATION WE COLLECT
We may collect a variety of Personal Information from or about you or your devices from various sources, as described below.
Personal Information You Voluntarily Provide to Tiaago
Registration and Profile Information. You may choose to sign up for an account on our Services, including to join the Tiaago Network. Upon your signup to the Tiaago Network, we may ask you for your name, email address, phone number, country location, English proficiency, primary skill, years of working experience, years of experience with primary skill, information included in your resume, and name of a person who referred you.
Communications. If you contact us directly, we may receive additional Personal Information about you. For example, if you contact us for technical support, we may receive your name, email address, phone number, the contents of your message, attachments that you may send to us, and other Personal Information you choose to provide. If you subscribe to our newsletter, we will collect Personal Information such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better experience and improve our Services.
Hire Talent Through Tiaago. You may choose to use our Services to access pre-vetted talent if you are interested in hiring through Tiaago. Upon submitting your request form, we may ask you for your name, company name, job title, work email, company URL, phone number, employee range, your current role and country.
Become a Partner. If you are interested in becoming our Partner, we may ask to submit your name, company name, work email address, phone number, and your current role.
If you do not provide your Personal Information when requested, you may not be able to use our Services if that Personal Information is necessary to provide our Services or if we are legally required to collect it. For example, while Users visiting our Site do not have a statutory obligation to provide us with any Personal Information, Tiaago may have a contractual obligation(pursuant to the Talent Network Terms & Conditions) to do so. Where required by applicable law, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you have any questions regarding whether the provision of Personal Information is mandatory and the consequences for withholding such information, please contact our Privacy Officer using the contact information provided insection "Contact Us" below.
Personal Information We Collect When You Use Our Services
Like other companies with online services, we receive technical information when you use our Site or access certain Services. We use these technologies to analyze how people use the Site Services and to improve how our Site and Services function.
Location Information. When you use our Services, we may approximate your geographic region and Internet Service Provider based on your internet protocol (IP) address.
Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, and operating system version.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like log files, performance logs, diagnostic reports, the pages or other content you view, mouse movements, the searches you conduct, your comments, any content you post, and the dates and times, and duration of your visits.
Talent Information
Talent Assessment - Tiaago runs a rigorous Talent assessment and vetting process. During the assessment and vetting process you may be asked to permit Tiaago to verify information about you via image and/or video, and this verification will be recorded for internal review purposes only. All images and videos sourced during the vetting process will be stored in accordance with Tiaago's Data Security and Protection Policy. We Reserve the right to refuse to be recorded and/or have your image captured. In the event you choose not to have your image captured and/or recorded, Tiaago reserves the right to discontinue the vetting process.
Talent Profiles – Talents creates profiles for all Talents. Your profile will include your image, location, and a summary of your technical experience. Your profile is fully visible to Tiaago's Talent management teams and Clients. It can also be visible to others who access your Talent profile link to engage Talents.
Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies(collectively "Cookies"). Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies Are small files of letters and numbers that we store on your browser or the hard drive of your computer. We may use both session Cookies and persistent Cookies. A session Cookie disappears after you close your browser. A persistent Cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. For more information, including disclosures related to the active cookies on our Site, please see our Cookie Notice.
Personal Information We Receive from Third Parties.
Social Sign-In. We may collect Personal Information about you when you log in to our Services via third-party services (such as Google). This information may include your social media user id, email address, full names and profile picture.
Third-Party Services. You may also post photos, comments, or reviews on our pages available through third-party platforms, including Facebook, LinkedIn, Twitter, and Instagram. If you do so, we and other users on those third-party platforms may be able to view the Personal Information you make available through these third-party platforms.
Professional social media link/identifier. If you include a professional social media link/identifier or your personal website in your job application with us, we may retrieve information about your professional social media / online presence from such sites.
Partners. We may receive additional Personal Information about you from third parties (such as partners that provide publicly available demographic information about you), affiliate partners, or marketing partners and combine it with other Personal Information we have about you.
Tiaago Clients. We also may receive PII from Tiaago Clients to perform services for them. Any PII used for such purposes will be limited to access by only those who require it given their job function at Tiaago, and except as otherwise provided herein, we only share the PII back with our respective Clients. Tiaago does not retain, use, or disclose any Personal Information collected on behalf of our Clients for any purpose (including any commercial purpose) other than the specific purpose of performing the services as specified in the applicable Master Services Agreement with the Client.
2HOW WE USE THE PERSONAL INFORMATION WE COLLECT
We use the Personal Information we collect:
To provide, maintain, improve, and enhance our Services.
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer service and support.
For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable, or otherwise of interest to you, to market events, promotions, competitions, webinars, reports, our services, news, or relevant industry updates.
To personalize your experience on our Services such as presenting tailored content.
To conduct research to understand and analyze how you use our Services and develop new products, services, and features.
To process job applications.
To find and prevent fraud and respond to trust and safety issues that may arise.
For compliance purposes, including enforcing our legal rights, oras may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of Tiaago or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.
For other purposes for which we provide specific notice at the time the Personal Information is collected.
Legal Bases for Processing European Personal Information
If you are located in the European Economic Area or the United Kingdom, we only process your Personal Information when we have a valid "legal basis," including as set forth below.
•Consent. You have consented to the use of your Personal Information. For example, we may process your Personal Information to send you marketing communications or to use Cookies where you have consented to such use.
•Contractual Necessity. We need your PersonalInformation to provide you with our Services. For example, we may need to process your Personal Information to respond to your inquiries or requests.
•Compliance with a Legal Obligation. We have a legal obligation to use your Personal Information. For example, we may process yourPersonal Information to comply with tax and accounting obligations.
•Legitimate Interests. We or a third party have a legitimate interest in using your Personal Information. Specifically, we have a legitimate interest in using your Personal Information for product development and internal analytics purposes, and otherwise to improve the safety, security, and performance of our Services. We only rely on our or a third party's legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests.
3HOW WE SHARE THE PERSONAL INFORMATION WE COLLECT
Affiliates. We may share your Personal Information with our affiliates for any of the purposes described in this Privacy Policy.
Vendors, Affiliate Partners and Service Providers. We may share any Personal Information we receive with vendors, affiliate partners and service providers retained in connection with the provision of our Services. Tiaago actively engages third-party resources, applications, and websites. These services provided by third parties are established to enhance user experience, provide ease of navigation through Tiaago's sites, and to promote access to information. Tiaago may provide PII of Users to only those of its personnel and third-party vendors that (1) need to know such information to process it on Tiaago's behalf or to provide services as described above, and (2) have agreed in writing not to disclose it to any other parties without Tiaago's consent. Some of those employees, contractors, vendors, affiliate partners and affiliated organisations may be located outside of your home country; by using the Site and/or Services, you consent to the transfer of information to such individuals and organisations to accomplish these purposes.
Marketing. Tiaago does not buy or sell PII for its business practices or for commercial purposes unless we have your permission. From time to time, Tiaago may engage in joint marketing events with select business partners. If you register for a joint webinar or specifically express an interest in a jointly offered product, promotion or service, we may share relevant PII with those partner(s). Where you have given your consent to do so, these business partners may send you marketing communications about their own products and services.
Sweepstakes, Contests, and Promotions: We may offer sweepstakes, contests, and other promotions (any, "Promotion") that may require registration. By Participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winner's list.
Social Networks and Other Online Services. Please note that Tiaago does not control, moderate, or endorse any comments or opinions provided by visitors on third-party websites. The use and creation of official Tiaago accounts may cause PII to become available or accessible to Tiaago. Such information may become available to Tiaago when a user provides, submits, communicates, links, posts, or associate's information with designated Tiaago accounts on social media (e.g., by using "hashtags", "liking", "friending", "tweeting", commenting on any content or media on our designated accounts). At times, Tiaago, through its personnel, employees, officers, directors, agents, and assignees, may respond publicly to content or media made available though "share," "retweet," "friend," "follow," or similar activities, or respond publicly on content made on designated and official Tiaago accounts. Tiaago may disseminate any of such information or PII to law enforcement officials, as required by law or court order.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others' rights, property, or safety. This includes exchanging information with other companies and organisations, including law enforcement agencies, for the purposes of fraud protection and to prevent cyber or other suspected or alleged crime. For the avoidance of doubt, the disclosure of your Personal Information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. We may disclose your Personal Information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our assets. With Your Consent.
We may also disclose your Personal Information with your permission.